Call Us Today! 520-372-8289

or Email Us at: admin@newoasistucson.com

Please be guided by our admission documentation process.

Upon admitting new residents in our residential facility, our personnel will provide the resident and their parent or guardian, custodian, or designated representative with the information listed below:

  • The resident rights explain the certain rights and protections that the resident shall exercise and enjoy while on the premises.
  • A detailed explanation of our payment policy the resident must pay while admitted to our facility
  • A personal copy of our refund policy and procedure
  • Contact information and address of:
    • Bureau of Residential Facilities Licensing (BRRL)
    • The Department’s Division of Behavioral Health Services
    • The Arizona Department of Economic Security Office of Adult Protective Services
    • The local and regional behavioral health authority
    • The human rights advocate from the regional behavioral health authority, if the resident is an individual who has a serious mental illness
  • A personal copy of our agency’s grievance policy and procedure
  • A detailed description of our house dress code

The residents and their parent or guardian, custodian, or designated representative shall sign an acknowledgment affirming they have been provided with the above-mentioned information. The said acknowledgment will be kept along with the residents’ files.

Contact Us

If you have further inquiries about this matter, please call 520-372-8289. You may also directly set an appointment to talk to our representatives.